​​1. Payment Policy
Once we receive a customer's order, we will create an invoice to be paid. Once the invoice is paid (THE SALE IS FINAL, THERE ARE NO REFUNDS, AS THESE ARE CUSTOM ORDERS), the order will then be put on schedule to print. Customers may or may not receive a true-to-size digital mock-up of their design, orders with digital mock-ups will pend approval, and once approved, we will proceed to print. LMJ: will not be responsible for any misprints, blemishes, or any other imperfection on garments and/or any items provided by the customer for us to print on. Artwork and files must be print-ready and sized as desired, changes to artwork after the order has been received may result in longer turnaround times. If artwork or files are not sized property, the purchaser agrees to have us resize or edit them to our specifications if the customer is unable to be reached. Depending on the printing process used and the size of the order, our turnaround time for most orders is usually between 5-21 business days from the day the invoice is paid and the finalized artwork is received, this is an estimated time frame and not a guarantee. Shipping costs will be calculated and added to the order before or after the order is complete. Once the order is packaged and ready to ship, tracking information will be emailed to the customer to notify them of the shipment. Prices are based on standard turnaround times; Rush delivery is available at an extra cost. Once an order has been placed there are no refunds or returns. Any refund or return that LMJ: deems applicable will be subject to a restocking fee.

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2. Refund Policy

Once an order has been placed, whether partial or full payment is received, the order stands. No refund will be issued once the payment has gone through our billing system. Because these are custom orders, we cannot accept refunds or returns. Any issues with the order must be reported to LMJ: within 24 hours of receiving the order. LMJ: will not be responsible for anything after those 24 hours. LMJ: has total authority to deny or accept, an issue that the customer may have with their order. 

3. Shipping Process

Policy Deliver through the mail- After the job is completed and boxed, the shipping information will be emailed to the customer and the order will be shipped out. Each order weighs differently and we want to make sure that each delivery is taken care of correctly, so shipping costs may change once the final order is boxed and ready to ship. All boxes are insured up to $50, additional insurance is available at an extra charge. Only when insurance has cleared the claim can we reproduce the order. Buyer assumes all shipping costs if an order is returned due to incorrect or undeliverable addresses. LMJ: is not responsible for misplaced orders by the shipping company. If for any reason the order does not get to its destination, LMJ: will investigate the problem and keep in constant contact with the customer. LMJ: is not responsible for the package when it leaves the warehouse.

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4. Social Media Policy 
Each customer agrees to allow LMJ: to take pictures of their products for promotional use through various social media outlets. (Instagram, Facebook, Twitter, etc…)